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AwareMind Privacy Policy

Here's a Privacy Policy for AwareMind’s website, customized for a Singapore-based organization and in compliance with the Personal Data Protection Act (PDPA) of Singapore.

Last Updated: 1st February 2025

AwareMind ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our users, clients, and visitors to our website (www.awaremind.sg). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).

1. Collection of Personal Data

We may collect the following types of personal data when you interact with our website or services:

  • Personal Information: Name, email address, phone number, and other contact details when you inquire, register for a workshop, or subscribe to our newsletter.

  • Child-Related Information: If applicable, information about your child’s needs that you voluntarily provide for assessments or counseling services.

  • Payment Information: When making a payment for our services, your payment details are processed securely through third-party payment gateways.

  • Technical Data: IP address, browser type, and usage details collected through cookies or similar technologies to improve website performance.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

  • To process and respond to your inquiries, service requests, or workshop registrations.

  • To provide counseling, assessments, and other services related to child development.

  • To send updates, newsletters, or promotional materials (only with your consent).

  • To improve our website’s functionality and user experience.

  • To comply with legal and regulatory requirements.

3. Disclosure of Personal Data

We do not sell, rent, or trade your data. However, we may share your data under the following circumstances:

  • Service Providers: Third-party vendors who assist in payment processing, IT support, or website analytics.

  • Legal Requirements: If required by law, court order, or to protect the rights and safety of AwareMind and its users.

  • Consent-Based Sharing: If you explicitly agree to share your information for specific purposes.

4. Protection of Personal Data

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encrypted storage.

  • Limited access to personal data by authorized personnel only.

  • Regular security audits to ensure compliance.

5. Retention of Data

We retain your data only as long as necessary to fulfill the purposes stated in this policy, comply with legal requirements, or resolve disputes. Upon request, we will securely delete or anonymize your data when it is no longer required.

6. Your Rights Under PDPA

Under the Personal Data Protection Act (PDPA), you have the following rights:

  • Access & Correction: You may request access to your data and request corrections if needed.

  • Withdrawal of Consent: You can withdraw your consent to our use of your data at any time by contacting us.

  • Opt-Out of Marketing Communications: If you no longer wish to receive our newsletters or marketing materials, you can opt out via the unsubscribe link in emails.

7. Use of Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of external sites. Please review their policies before providing personal information.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

📍 AwareMind

68 CIRCULAR ROAD, #02-01 , 

SINGAPORE (049422)

📧 Email: support@awaremind.net

10. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

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