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Terms & Conditions

Last Updated: 1st February 2025

Welcome to AwareMind (“we,” “our,” or “us”). By accessing and using our website (www.awaremind.co) and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Use of Our Website

1.1 The content on this website is for general information and educational purposes only. It is not a substitute for professional medical, psychological, or legal advice.
1.2 You must be at least 18 years old to use this website or register for services. If you are under 18, parental or guardian consent is required.
1.3 You agree not to use this website for any unlawful, fraudulent, or harmful activities.

2. Services Provided

2.1 AwareMind provides counseling, psychological assessments, and workshops to support families, parents, and caretakers of children with special needs.
2.2 Our services are provided as is, without guarantees of specific outcomes. Individual results may vary.
2.3 We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts & Registrations

3.1 You may need to create an account or register for workshops, consultations, or assessments. You agree to provide accurate and complete information.
3.2 You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account must be reported to us immediately.
3.3 We reserve the right to suspend or terminate accounts that violate these terms.

4. Payments & Refund Policy

4.1 Payment is required before the commencement of services unless otherwise agreed.
4.2 We accept various payment methods through third-party payment gateways. AwareMind is not responsible for any transaction failures due to third-party payment processing.
4.3 Refunds & Cancellations:

  • Cancellations made 48 hours before a scheduled session may be eligible for a partial refund.

  • No refunds will be issued for missed sessions or cancellations within 48 hours of the appointment.

  • Workshop fees are non-refundable, but rescheduling may be considered on a case-by-case basis.

5. Privacy & Data Protection

5.1 By using our services, you consent to the collection, use, and disclosure of your data as outlined in our Privacy Policy.
5.2 We comply with Singapore’s Personal Data Protection Act (PDPA) and take necessary measures to safeguard your personal information.
5.3 We do not sell, trade, or disclose personal data without consent, except when required by law.

6. Intellectual Property Rights

6.1 All content on this website, including text, graphics, images, videos, and logos, is the intellectual property of AwareMind and protected by copyright laws.
6.2 You may not copy, modify, distribute, or use our content for commercial purposes without our written permission.

 

7. Limitation of Liability

7.1 AwareMind does not guarantee specific results from our services and shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
7.2 Psychological and counseling services provided by AwareMind are not a substitute for medical or psychiatric treatment. We recommend seeking professional medical advice where necessary.

8. Third-Party Links

8.1 Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external websites.
8.2 Users access third-party links at their own risk.

9. Termination of Services

9.1 We reserve the right to terminate or restrict access to our website or services if a user violates these Terms & Conditions.
9.2 If your access is terminated due to a breach of these terms, no refunds will be issued.

10. Governing Law & Dispute Resolution

10.1 These Terms & Conditions are governed by the laws of Singapore.
10.2 Any disputes shall be first resolved through mediation. If unresolved, disputes shall be subject to the jurisdiction of the courts of Singapore.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us at:

📍 AwareMind

68 CIRCULAR ROAD, #02-01 , 

SINGAPORE (049422)

📧 Email: support@awaremind.net

12. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and your continued use of our website or services constitutes acceptance of these updates.

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